Jamboarding at the Library

Google JamboardThe Library is making its Jamboard available to SJCC faculty and staff through reservations of L-307, a presentation space on the third floor of the Chávez Building that seats 9 to 15 people. Whether you simply want to get some hands-on time with a Jamboard or wish to use it in a committee meeting, the Library is here to help.

To use the Jamboard, you must reserve L-307 and request the Jamboard. You do this online on the Library’s Lab and Room Reservations page. Check the calendar to be sure there are no schedule conflicts, then use the online reservation form to make your request.

What’s a Jamboard?

In short, a Jamboard is a 55-inch electronic whiteboard that is uniquely designed for collaboration. As long as meeting participants have access to the Internet, they can contribute to a Jamboard session in real time from just about anywhere. During the session, participants can interact with one another though a Jamboard mobile app, which can be downloaded via Google Play or Apple iTunes. Jamboard whiteboard activities are also recorded and can be shared easily when a session has concluded. Because Jamboard leverages G Suite, a familiar package of Google Cloud applications, such as Gmail and Google Documents, Jamboard is, for most users, fairly intuitive. See Google’s promotional video (below) for a brief demonstration.

How Do I Get Training?

While the Jamboard is fairly intuitive, the friendly folks in the Library’s Technical Processing unit have laminated a couple of Jamboard Quick Start Guides that will be delivered to L-307 with the Jamboard itself. If your preference is to learn something about the device before you actually use it, we recommend some one-on-one time with a staff member. You can set up a 15-20 minute meeting to do a Jamboard “talk through” by contacting either:

Peter Vu


Taylor Montiel

The Library’s Technical Processing Office is located in L-301.

How Can I Use Jamboard in My Work?

Jamboard works best for small group meetings that are collaborative. If you like using a whiteboard to generate ideas or to hash out problems with people, you’ll find it immediately useful. While Jamboard wasn’t designed for classroom use, it is getting some traction in higher education and K-12. For more information on how to proceed in the classroom, we recommend Ben Wilkoff’s screencast (below), Jamboard in the Classroom: A Look at Google’s Digital Whiteboarding Tool.

Open Ed Week at San José City College


SJCC faculty, staff, and administrators are invited to a one-day, two-hour celebration of Open Education Week 2018. The party is on Wednesday, March 7, in the Library’s computer lab, L-206. There will be two one-hour presentations and light refreshments!

To register, visit:

March 7 | 12-1 pm | Library, L-206
OER: Canvas/Google Drive
Providing Equity and Accessibility to All Students

Facilitator: Lorraine Levy, Psychology Instructor

Description: Finding and integrating quality Open Educational Resources (OER) may be more challenging and time consuming than signing up for pre-selected course materials through a publisher. However, by using Canvas and Google Drive you can quickly create your own class support materials and engaging activities which cost students nothing! Think of the potential for every student to have access to all course materials on the first day of class. This workshop provides background on OER, shows you where to find high quality resources, and explains how to connect Google Drive and Canvas together for easy grading and posting of student assignments. You will need a Google account and access to a Canvas course shell to get the full benefits of this hands-on session.

March 7 | 1-2 pm | Library, L-206
CCC OEI OER: An Alphabet Soup of Free(dom)
Facilitator: Susan Hines, Dean
Library, Learning Resources & Distance Education

Description: In fall 2017, the California Community College (CCC) Open Education Initiative (OEI) released to the Canvas Commons more than 30 Canvas course shells pre-loaded with Open Educational Resources (OER) that can be adopted by faculty throughout California and across the world. These materials are freely available and fine examples of the 5Rs of OER: Faculty may retain, reuse, revise, remix, and redistribute anything in the course! This hands-on session explains where to mine this instructional gold, how to download the choice nuggets, and why you should always share the wealth.


Open Education Week Lunch-Time Talks at San José City College

San José City College (SJCC) will join in the International Open Education Week festivities. SJCC faculty, staff, and students are invited to join us for presentations in the Professional Development Center (General Education Building GE-118) for the following:

Tuesday, March 28, 12-1 pm
Teaching with An OER Textbook
This is a panel discussion with Veronica Harris, Counselor & Instructor, Guidance and Lorraine Burnham-Levy, Instructor, Psychology

Wednesday, March 29, 12-1 pm
What’s the eZ Degree? How Does it Work? Who Does it Impact?
This is a presentation by Susan Hines, Dean, Library, Learning Resources & Distance Education

Thursday, March 30, 12-1 pm
Community of Practice for OER Degrees
This is a presentation by Una Daly, Director, Community College Consortium for Open Educational Resources (CCCOER)

To register for one or all of the talks, visit the Distance Education Workshops form and scroll down to the Additional Workshops & Presentations section. For more information about OER week at SJCC, contact Susan Hines (

OER Adoption: Instructor Experiences

College SuccessThis semester two San José City College instructors, Veronica Harris and Lorraine Levy, ventured into some new territory. Instead of using traditional, printed, for-purchase textbooks in their classrooms, they opted for electronic open-education resources (OER). Harris, who teaches guidance courses and is a counselor for Puente and Athletics, is using an Open UMN textbook called College Success, and Levy, who teaches psychology courses, is using an OpenStax textbook called Psychology. Neither faculty member had used an OER textbook in her teaching before nor any textbook in an electronic format. Thus far, both instructors are well satisfied and find the students’ impressions to be favorable.

Textbook Value

According to Harris, the discovery of College Success was a twofer: “I teach a College Study Techniques guidance class in the fall semester and a Career and Life Planning guidance class in the spring. The main reason I am using the OER textbook is because my students had to purchase two textbooks for each of these courses. [The textbook] covers entering college and study techniques that I teach in the fall guidance course.  It also covers career and life planning, so I can use this same textbook in the spring.  This means my students do not have to purchase a book for either semester.” In each of Harris’s courses, the approximate cost of the textbook was $100.

OpenStax PsychologyCosts were a bit steeper for students in Levy’s section of Introduction to Psychology. The textbook she used prior to adopting an OER was $290. When asked about the quality of the OER textbook, Levy responded “I’m happy with the quality. It’s succinct. It has all the main points I cover in my normal lectures. It’s compact enough that I am free to elaborate with my own materials, including extension or enrichment activities.” She is also happy with the textbook’s CC BY licensing, which means that she’s free to add to and edit textbook chapters and sections. “I’m getting my PhD in Jungian psychology, and he’s not fully represented. [This] gives me the opportunity to add my own content.”

Student Response

Resoundingly, students are in favor of OER textbooks because they are free, but there are other benefits, as well. For example, OER puts an end to availability gaps, so a late book order or bookstore hiccup doesn’t derail any ambitious plans for the first few weeks of class. OER textbooks are helpful to students and instructors alike who take and teach newly added course sections or “late start” courses. “As I was a last-minute hire,” says Levy, who works as an adjunct, “I was relieved the [text]book was already chosen since I was jumping into the class the weekend before the class started.” Harris notes that students don’t miss hauling physical textbooks to class. They like that their books are always already online or readily available on their smartphones or tablets or laptops. Well aware that some students are apprehensive about computers, Harris schedules her classes in a lab, so she can assist with the technologies and be certain that students have access to the OER textbook during class.

When asked if students had any technical problems with their OER textbook, both instructors responded in the “so far, so good” vein. “I’m not aware of any technical problems. Everyone,” Levy observed, “was able to download the textbook, and everyone has a way to read the electronic text. Students bring their electronic devices each week to class.” Levy, who teaches at the Milpitas Extension, makes use of overhead projection devices when she wants to focus on or discuss a passage or section of text. “Instead of referring to page numbers, I refer to chapter titles and section numbers.” Levy also finds that an electronic textbook supports her teaching style. Interspersed with lectures, her students work on “assignments in Canvas,” making it possible for them to “work between their online textbooks and their online assignments.”

Technological Advantages

The active learning taking place in Harris and Levy’s classrooms isn’t unique, but it does demonstrate ways in which textbooks in electronic formats might be better integrated into instruction, whether or not students are huddled together in real-time, working collaboratively in a classroom or lab or working independently and asynchronously on a computer at home or in an office break-room. Harris is an admitted fan of electronic search, which makes it possible to leverage texts in a variety of ways. “I like using the search feature to look up a passage in the book,” Harris explains. “With a printed book you have to flip through pages to find what you are look for.”

Kindle on AndroidTo be sure, electronic texts make research faster. Key words or phrases can be located in seconds, then cut and pasted into student notes, study guides, or assignments. Electronic texts can foster readings that are both broad and in-depth. Because most online texts are by their very nature intratextual, students who read on a Kindle or iPad can look up the definitions of words or access endnotes on the fly. These platforms also allow for hypertextual connections with other online texts as well as networked note-taking, so students can share the equivalent of their highlighted passages and margin notes with other readers.

Voice activation inquiry systems are growing increasingly more common, as well, making reading and note-taking even more interactive. Siri, Cortana, and Alexa are embedded into a wide range of devices these days and can bring information forward as quickly as a student might say, “Alexa, Wikipedia, Collective Unconscious.” These same systems provide text-reading capabilities as well, so learners have another way to access information – through the ears instead of the eyes.

Improving Resources

OER textbooks have come a long way in just a few short years, and seem poised to follow in the footsteps of the open-source software movement – a movement in which free applications are improved upon through common user contributions then re-released to the public. While most OER textbooks are fairly basic, some feature useful ancillary materials. According to Levy, Psychology includes “video links embedded in the chapters…and useful review sheets after each section.” Psychology, like so many OpenStax textbooks, also features instructor and student resources, including syllabi, test banks and “getting started” guides.

The OER Initiative at San José City College is also keen to enhance the OER experience. Located in the Division of Library, Learning Resources & Distance Education, the Initiative provides a variety of resources to help faculty locate, adopt, and utilize quality resources. Librarians are available to assist with OER textbook alternative searches and to explain copyright and licensing. The Initiative also provides students support by through OER handouts and tutorials and by making print copies of OER textbooks available for in-house use in the Library, the Learning Resource Center, and at the Milpitas Extension. For more information, visit:

Open Education Week

March 27-31, 2017 is Open Education Week, a celebration of the global Open Education Movement. To find out more about what’s happening, visit:

Tutor Spotlight: RWC Peer Tutors

Mike CirauloMike Ciraulo began tutoring in the Learning Resource Center (LRC) in February, and he plunged into his work in the Reading & Writing Center (RWC) with enthusiasm; he enjoys the feeling of helping writers navigate their way through a complex assignment. Like many of the students he works with, he is an adult learner, returning to college to get his degree after an absence of many years.

“I understand the frustrations of having to write an essay when you haven’t been in school quite a while.” That kind of empathy helps him build trust with his tutees.  Like most SJCC students, Mike has a busy life outside of campus – husband, father, and restaurant manager, but he says that he just couldn’t turn down the opportunity to become a tutor.

Mike wishes more students used the RWC and other LRC services: “There’s a misconception on campus that tutoring is just for those with learning disabilities, or students who are failing a course. But the Reading & Writing Center is a valuable resource for everyone.” He uses the Center himself before his shifts begin to complete course work. “I value the quiet atmosphere. And if I need help, there’s a peer tutor nearby. Taking advantage of every college resource means moving that much closer to your goals.” Mike works in the RWC on Tuesday, Wednesday, and Thursday afternoons, and he’s easy to find, always wearing one of the San Francisco Giants caps from his colorful collection.

Lauren ApostolLauren Apostol is a veteran peer tutor in the Reading & Writing Center, having begun her work in September 2016, shortly after moving to San José from her native Philippines. She receives glowing reviews from the students she tutors, with many pointing out her patience and excellent listening skills. Like all RWC tutors, Lauren was recommended for her position by an SJCC English instructor, who described her as one of strongest academic writers and thinkers he’s ever worked with; she then completed an online application, an in-person interview, a 3-hour orientation, and a semester-length tutor-training course. After completing her first semester of tutoring in December, she qualified for CRLA certification, a recognition of tutoring skills supported by the College Reading & Learning Association.

Lauren’s philosophy is ostinato rigore, Latin for ‘obstinate rigor,’ a motto which she adopted from Leonardo Da Vinci, with whom she shares much in common. “I grew up painting and drawing, but my heart pulled me towards medicine.”  She admires the original Renaissance man for combining science with the arts, and she looks at the world with a similar imaginative but disciplined vision, pursuing her goal of becoming a neurosurgeon without sacrificing her artistic self.  “I’m not naturally scientifically inclined, but I enjoy challenging myself out of my comfort zone, running marathons, performing experiments, and tutoring in the RWC.” Such ostinato rigore makes for a steely work ethic and many satisfied tutees. Look for Lauren in the Reading & Writing Center on Wednesday afternoons, Thursday evenings, and Fridays until 2:00 pm.

Interested in being a tutor in the Reading & Writing Center? Just complete an online application or contact the Center’s Director at 408.288.3761 or




Library Open Later and on Saturdays

Clock Face Shows 9 PMSince October 2016, the Library has extended its hours from 8:30 am until 9 pm Monday through Thursday and on Saturday 11 am to 3 pm.

Thanks to Equity funding and the support of students and faculty, the Library can now provide its valuable resources and services to evening and Saturday students.

Not only is the Library open longer hours, but it hosts tutoring provided by the Learning Resource Center during evenings and Saturdays.

Students who need help with math and English have access to instructors and student tutors upstairs in room L-313.

English Tutoring

  • Wednesdays, 7-9 pm (Raymond Brennan—Instructor)
  • Thursdays, 7-9 pm (Michal Stachnick—Instructor)
  • Saturdays, 1-3 pm (Christine Trombly-Christen—Instructor)

Math Tutoring

  • Mondays & Tuesdays 7-9 pm (Nanda Jain—Instructor)
  • Wednesdays & Thursdays 7-9 pm (Student Tutor)
  • Saturdays, 11 am-1 pm (Bing Lu—Instructor)
  • Saturdays, 11 am-3 pm (Student Tutor)

Free Access to Textbooks for Milpitas Students

Milpitas CollectionThis spring the Milpitas Extension opened officially for business. While the Extension does not (yet) have a Library, it is supported by the San José City College Library through a textbook lending program. One of the biggest hurdles for students to attend college is the high cost of textbooks, and one of the goals for the Milpitas Extension is to provide textbook use free of charge.

To date, the Library has obtained and processed 338 textbooks, which are checked out to Milpitas students for the entire semester. Currently, the Library works with the SJCC Bookstore to acquire the texts. Milpitas course instructors are asked in advance for titles of the textbooks they plan to use. Once the book orders are delivered to the Bookstore, the Library insures that the textbooks are delivered to students.

At the end of the semester, students return their textbooks on the last day of class. The Library then inventories the textbooks and returns them to special collection shelving until the courses in which they are assigned are taught once again.

A Clean, Well-Lighted Place

Library LightsThe Library is brighter and greener thanks to the Facilities and Maintenance Department at San José City College. Earlier this year, work crews replaced most of the old-style bulbs with new LED lights.

If you visited the Library at night prior to February, you might have noticed there were areas which were looking a bit dim. In the past several weeks, many of the Library’s old bulbs have been replaced.

Not only are the new bulbs providing a more conducive environment for students to read and study, but they are much more energy efficient and should last for many more years to come.

At the Movies with the Library

The Chávez Library wants to be your go-to place for movies!  Whether for research or for rest and relaxation, thousands of films are waiting for you to check out or view online.

The DVD Collection Finds a New Home

Photo of DVDAfter ten years behind the circulation counter, the Library’s DVD collection comes out of the shadows.  Thanks to improvements in theft-detection technology, the Library’s 1,400 DVDs will soon be available for browsing on open-access shelving.  Discover documentaries, classic cinema, and other award-winning motion pictures that you never knew the Library owned.  Not only will you find films to help you with your studies and research assignments, but there are plenty of options that will make for an entertaining night of popcorn and nail-biting.  Listed below are a few of the “top picks” by SJCC’s movie-loving librarians.

Bob Wing
12 Angry Men
One man challenges eleven other jurors to reconsider trial evidence to prevent an injustice. The film received a 100% “fresh” rating on Rotten Tomatoes, and is listed on several American Film Institute lists of best movies.

Jeanie Schwab
All the President’s Men
This is an Oscar-winning 1976 film about Carl Bernstein and Bob Woodward, the two Washington Post reporters who broke the Watergate scandal that led to the resignation of President Richard Nixon in 1974. It reminds me of the importance of good investigative reporting to the survival of our democracy in light of the current rise of fake news, “alternative facts,” and the conflict between the media and the Trump administration.

Linda Meyer
Bridget Jones: The Edge of Reason
When plagued by insomnia, this is the best DVD to lull me to sleep.  No loud music, no gunshots, no canned laughter – just lilting English accents and Hugh Grant’s irresistible charm!

Mary Nino
To Kill a Mockingbird
Widely considered a classic, the film was based on the Pulitzer Prize-winning novel of the same name. One of the best adaptions of a book to movie, it is still as powerful today as it was when came out in 1962.

A New Collection Comes Online

Films on Demand LogoIn addition to making its DVDs more accessible, the Library now subscribes to Films on Demand. So, if you prefer to stream your videos, you have options beyond Netflix and Amazon.

This year the Library brings you thousands of new videos. Films on Demand provides anthropology-to-zoology coverage relevant to all SJCC courses, including career- and technical-education courses.

Online searching is user friendly.  Patrons can select from lists of the most popular or newest videos or by browsing by subjects of interest. Advance searching is available to find videos according to keywords, producers, dates, languages, and other parameters.

Films on Demand makes it easy to incorporate entire videos or just specific segments into class presentations and online course materials. Users can search for videos on specific topics and organize them into folders.  After opening a personal account, users can create and post personal playlists accessible by a selected group of viewers.

Over 600 new videos are added to Films on Demand every year from some of the world’s finest producers, including BBC, CNBC, PBS, and many more.  Closed captioning is available for many videos, and all have pre-formatted bibliographic citations. Videos are iPad, Android, PC, and Mac friendly

Students, faculty, and staff have unrestricted, 24/7 access to the database, either on or off-campus (off-campus requires login with name and SJCC ID number). Librarians are available for group or individual training in the use of this exciting new database.

Canvas Facts

As San San José City College (SJCC) commits to a single learning management system (LMS) – Canvas – the Division of Library, Learning Resources & Distance Education will commit to regular updates and insights about Canvas, which should prove useful to instructors and students alike. For example, Canvas is

  • available in over 2,000 schools across the country and around the world
  • internationally recognized; it’s used across Europe and in countries, such as Australia, Brazil, and China
  • the LMS behind the Cisco Networking Academy, which Cisco calls “the world’s largest classroom.”

Why are these points important? They’re important because SJCC students may be transferring to some of these institutions, living in some of these countries, or working for corporations that train their staff online. Many of the universities in the Bay Area use Canvas, including San José State University, Santa Clara University, UC Berkeley, and  UC Santa Cruz. Thus, SJCC’s use of Canvas is just another way to smooth the transition for SJCC students!

Canvas LogoThe Transition to Canvas

So, why is SJCC and its sister college, Evergreen Valley College (EVC), making the move from Moodle to Canvas? It’s simple, really.

Canvas helps students

  • save time and energy in locating and using course materials
  • stay up to date with their grades and progress in courses
  • integrate coursework into their daily lives; the LMS is mobile-enabled, making it a snap for students to use their smartphones and tablets.

If that last bullet point sounds more problematic and useful, you may find the Mobile Fact Sheet (Pew Research Center, 12 January 2017) useful.

Canvas helps faculty

  • reuse course material from one course to the next
  • grade assignments and calculate final grade results
  • communicate with students, via email, chat, and discussion forums
  • utilize multimedia, making it easy to add audio and video posts in just a few clicks
  • provide ease of access that meets ADA compliance standards
  • utilize open-education resources (i.e., materials licensed for educational use).

Distance Education Support

As with anything new, it can take time to get used to using a new system. The Division of Library, Learning Resources & Distance Education is here to help you.

Support for Students

If you are a student and you need some help learning to use Canvas, stop by the Learning Resource Center (LRC). Staff in the LRC can help you get started. If you cannot get to the main campus, we recommend the following:

Canvas Student Guide

Canvas Video Guide

If you are having a technical problem with the LMS, you should contact the District Information Technology Services & Support (ITSS) Division Help Desk:

Phone: (408) 270-6411
Web Address:

Support for Faculty

If you are a faculty member who needs some help learning to use Canvas, we recommend that you review the Canvas Instructor Guide, sign up for a weekly workshop, participate in a tutorial, and/or take an online course. For additional information, contact the Distance Education Coordinator or Division Dean.

Canvas Instructor Guide

Canvas Video Guide

Canvas Workshops at SJCC

Canvas Tutorials via CCC Professional Learning Network

Tutorial on (made available via CCC Professional Learning Network)

Canvas Information and Courses via CCC OEI

If you are a faculty member having a technical problem with the LMS, you should contact the District Information Technology Services & Support (ITSS) Division Help Desk:

Phone: (408) 270-6411
Web Address:

The ITSS Help Desk has set up a special page for all Canvas users who need 24/7 support and login assistance.

Canvas Login & Support Information

Happy Canvas’ing!